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The pathway to your future success
With over 25 years of experience producing data visualisations and reporting from constantly evolving technologies, ART Software Group is a leader in analytics and data integration.
An acronym for Applied Relational Technology, the mission of ART Software Group is to deliver practical connection through technology. We create intelligent applications and innovative software solutions that help organisations achieve their goals, improve efficiency, and unlock new opportunities.
Whether through our proven products or a bespoke solution tailored to your requirements, our team is committed to delivering the right technology, designed around your business needs and built to deliver lasting value.
ART Software Group is a trusted name in cutting-edge technologies in this transformative age. Bringing ideas from concepts into reality ART's consultants enhance data strategies for leading companies. The core proposition is powerful software, dedicated support and ongoing product development and evolution.
ART Software experience
We provide insights and solutions that are trusted to deliver results.
Landsec
Landsec owns and manages some of the most successful and memorable real estate in the UK, creating places that make lasting positive contributions to communities and the planet.
Mcarthurglen
Elevating the designer outlet experience and shaping the concept of destination shopping, McArthurGlen is Europe’s leading owner, developer and manager of Designer Outlets
Multi-Realm
Multi-Realm is an expert retail operating partner and advisory business with a reputation for professionalism and integrity, driving performance and growth for occupiers and owners of outlets and shopping destinations.
Landsec
Landsec Retail Spaces
The Objective
To provide a global business solution that would meet data and information needs at every level, from head office to clients, investors, asset and location management to brand partners. The required solution would not only improve the speed and accuracy of data capture, but also extend the complexity and versatility of their reporting options.
Landsec is one of the leading real estate companies in the UK, creating places that make lasting positive contributions to communities and the planet. Landsec’s portfolio spans 24 million sq ft of retail, leisure, workspace and residential hubs. From the iconic Piccadilly Lights in the West End and the regeneration of London’s Victoria, to the creation of retail destinations at Westgate Oxford and Trinity Leeds, Landsec owns and manages some of the most successful and memorable real estate in the UK.
- Achieve full visibility and consistent analysis for a more effective basis of decision making across the portfolio
- Tools to take KPI investigation further, support operational excellence and inform leasing models
- Save time and resources on labour-intensive processes of data collection
- Reduce the time taken to create tailored reports for head office, clients and stakeholders
- Achieve aligned data quality goals and standards across sites and locations
- Enhance the interaction with the tenant community as well as the quality and speed in which data can be collected and collated from brand partners
- Improve sharable insights to assist tenant goals, accelerating brand-partner performance and growth objectives
Following an extensive investigation into suitable business systems, in 2017 Landsec adopted Retail Advantage to improve and enhance the way the business communicated and reported information to connect communities and realise potential across their properties.
Working with ART Software Group, Landsec launched Retail Advantage as their complete retail performance management platform. Improving data collection methods on-site and integrating the full ecosystem of internal and external systems. ART’s experience in tailoring calculations and data visualisation is achieving the exact reporting standards required by clients, investors and stakeholders. Retail Advantage is enhancing communications and data accuracy – enabling more efficient and effective use of analytics across the portfolio.
Committed to delivering sustainable places, data forms a key part of operational processes and analytics support Landsec’s management and targets.
Now a vital business tool, Retail Advantage is supporting the work of teams to elevate the consumer experience, measure initiatives to increase footfall and dwell times and supporting data to maximise value across Landsec’s destinations. Property managers and site-staff now have the tools to act on data and trends instantly, unlocking strategic paths.
Connect all areas of mixed-use retail and leisure destination management with leading analytics and reporting tools for immediate insights from one fully integrated platform.
McArthurGlen
McArthurGlen Outlets
The Objective
In 2005 McArthurGlen decided to streamline the way they communicated and reported information between head office, centres and tenants.
Elevating the designer outlet experience and shaping the concept of destination shopping, McArthurGlen is Europe’s leading owner, developer and manager of Designer Outlets. The ever-expanding portfolio comprises 25 centres close to major cities in eight countries across Europe and Canada with intelligence software from Retail Advantage
- Improve the speed in which data can be collected and collated from tenants
- Enhance performance with analytics of market trends and sales data to help partners identify areas for growth
- Save time and resources with a method of validating the information with multiple data quality checks
- Complex calculations made easy, freeing time for deeper KPI analysis and better ROI from the data to guide leasing strategies
- Enhance tenant community engagement with content feeds and timely critical notices
- Strengthen communications across the portfolio by bringing data together from a number of systems including leasing, CRM and other key devices such as footfall and customer monitoring systems
Working closely with ART Software Group, McArthurGlen used Retail Advantage to launch a complete retail performance management platform to facilitate their reporting and communication, and we have been working together for over 15 years. Retail Advantage smoothly integrates with McArthurGlen’s key systems to verify and transfer information, such as leasing, CRM, asset management and their corporate extranet.
Arming centre management with tools, available in a number of languages, which present analytics that genuinely help teams perform better and be connected in smarter ways. Retail Advantage provides reporting and data visualisation to users across McArthurGlen’s entire business locations.
Instead of a static solution where we simply dictate how things should work, Retail Advantage is a base platform that is often enhanced by client requests and the long standing collaboration is a testament to this. Retail Intelligence tools have long been an essential part of McArthurGlen’s strategy, delivering accurate business analytics in real-time and connected-centres focused on shared knowledge and objectives.
“It is integral that we are able to provide our brand partners with the knowledge, background and trade patterns of our centres as well as the locations, regions and countries in which they trade. Working with ART Software Group enables us to gather, analyse and dissect data from a wide selection of sources on a daily basis. We are then best placed to support our brand partners in performance maximisation, with a spotlight on delivering the best experience for our guests.”
Learn more about Retail Advantage and our work with McArthurGlen in RLI ‘Realising the Real Value of Data‘, where Gareth Jordan, Director at ART Software Group and Eleanor James, Head of Brand Development at McArthurGlen, discuss data in action.
Multi-Realm
Multi-Realm Retail
The Objective
Realm approached ART Software Group in early 2011 looking for a solution to enhance the data and communications for progressive retail asset management and fully joined up thinking for their shopping outlets.
Multi-Realm was established in 2002 as an all-encompassing “one stop shop” asset management business specialising across the retail and leisure property sector. The holistic strategy to the centres it manages drives performance and returns for occupiers and owners. The approach to asset management initiatives are research, customer, data and occupier led and produce attractive and vibrant environments for customers to relax and enjoy their shopping experience.
- Achieve full visibility and consistent analysis with aligned data quality goals and standards across different sites for a more effective basis of decision making across the portfolio
- Support leasing work and brand partnerships with tools to take KPI investigation further, support operational excellence and inform leasing models
- Save time and resources on labour-intensive processes of data collection and easily access sharable insights to assist tenant goals and performance
- Reduce the time taken to create tailored reports for head office, clients and stakeholders
- Improve the communication on all assets providing fully joined up thinking on leasing, marketing, development, commercial operations, facilities management and finance
- Enhance the interaction with the tenant community with engaging content feeds and essential notices
After a full investigation of the systems available Realm decided that Retail Advantage was the most capable solution to meet their requirements. The system is designed specifically for the retail and leisure destination sector and therefore the majority of features and reporting they needed were already present in the system.
ART’s Retail Advantage software was launched into Lakeside Village outlet in Doncaster in late 2011, and has since been implemented across Realm’s managed Outlet portfolio including London Designer Outlet, the capital’s first fashion and lifestyle outlet.
ART’s understanding of data aggregation and visualisation helped Realm to quickly create a solution specifically tailored in collaboration to their growing needs. Centres, clients, management and tenants are benefiting from streamlined processes and the targeted analysis of data on-demand.
Visualisation of data is provided through charts, trend-maps, heat-maps and tabular reports. These are offered through both ‘widgeted’ dashboards and direct stand-alone reporting. Realm use this as a key part of their daily management, keeping abreast of what is happening on the ground to adapt, adjust and change to address problems and capitalise on opportunities with speed.
Instead of a static solution where we simply dictate how things should work, Retail Advantage is a base platform that is often enhanced by client requests and the long standing collaboration is a testament to this. Retail Intelligence tools have long been an essential part of McArthurGlen’s strategy, delivering accurate business analytics in real-time and connected-centres focused on shared knowledge and objectives.
“We work with the stores from what their shop front looks like, to marketing, to stock packages, to point of sale. We want our retailers to perform to their best ability. In return, the retailers are willing to share their data. We monitor the data very carefully on a daily basis. And we know exactly the performance of each store throughout our portfolio”
Retail Advantage delivers intelligent tools to unlock data and helps teams work more effectively – managing retail and leisure destinations and developing complex strategies to improve asset value.
